Google Reader To Shut Down: My Thoughts

So yes, I woke up to the news that Google Reader is To Shut Down.

Usually I am rather flippant when Google services shut down (remember Google Wave?), and I am usually that dickish mate who responds to my less intelligent mates who whinge about Facebook changing it’s layout with “If you don’t like it, ask for a refund.”.

But gah I am annoyed with this move.

Where's the "I AM NOT OKAY WITH THIS" button?
Where’s the “I AM NOT OKAY WITH THIS” button?

You see I use RSS in 3 ways. Despite the usual way of keeping up with news, I also use it to provide basic content to my Twitter feed quickly and easily, using a combination of Buffer (which is amazing, use it), and IFTTT (which is amazing, use it). It helps keep me relevant and useful even when rushed off my feet.

The second is that, at least with this here blog, RSS is the fourth biggest source of traffic, and has the biggest engagement. I assume many of these people come from Google Reader, so to lose that source is really frustrating.

I have signed the petition on change.org with the unbelievably vain hope the behemoth that is Google listens, but I doubt they will. I am looking at alternatives as we speak (suggestions welcome! Especially those that have recipes already in IFTTT), but I guess this is a timely reminder that you should always always build your services and legacy on your own domain and hosting, and obtain email addresses when marketing. Whilst not 100% secure, it is more secure than building on services that are open to the whims of large organisations.

What are your thoughts on Google Reader Closing?

P.S. Even with this move, RSS isn’t dead. I think WordPress would have to stop offering RSS feeds, and this doesn’t look likely, at least for WordPress 3.6. Feedburner users should be worried, though.

‘Crisis’ at Colwyn Bay Football Club

In the last few years, I’ve taken a more “official” capacity at my local football club (Colwyn Bay FC) becoming an operative on one of the official channels (@ColwynBayFC). What I’m about to say is my own opinion, rather than anything associated with the club.

In case you’ve missed the mental breakdown of fans on the Colwyn Bay forum, let me summerise exactly where we stand. After two back-to-back promotions that took us from the Evostik Division 1 North to the Blue Square North, Colwyn Bay survived on the last day of the season to confirm their place in the Blue Square North for a second season. The manager at the time – Jon Newby (who is held in high regard by many of the Colwyn Bay faithful due to scoring the winner against FC United to put us into the Blue Square North) – was agreed to be kept on for the 2012-13 season. After a tough start, results began to go against us, and after a 4-2 loss at home to Vauxhall Motors on January 1st, Jon Newby was sacked, in what many believe to be less than auspicious circumstances – it was widely reported he was sacked at half time.

His replacement was brought in immediately – Lee Williams who managed Bangor a fair few years ago. After a few friendly wins against League of Wales opposition, defeats against Solihull and Workington has caused the club to be third from bottom in the Blue Square North, in the relegation zone (though, if you look at past form with the AGM Cup, and the fact we’re entering the end of the financial year, I wouldn’t be surprised if – providing we’ve balanced the books – we get reprieved even if we finish 20th).

If you read the Colwyn Bay forum, the place seems to be in complete and utter meltdown. People are demanding things of the club, a lot of this is funded by myths and fallacy. These main demands are listed below, as well as what I would do and where the blame for me lies.

Three Counter-Productive Demands

1. Drop Ticket Prices & Get More People In

I can’t see this happening, nor do I want to.

It’s usually the same people that bring this up time and again, and those who bring this up are often the ones who do little or nothing for the club on a personal capacity. Nobody becomes a football team’s fan because the team is cheap, the same way nobody becomes a smoker due to a pack of cheap fags from the airport, the only people this serves okay is existing fans.

I’m lucky, I must admit – a good job and few commitments means it’s quite easy for me to get to games financially.

2. Appoint A New Manager

According to two very helpful “through the grapevine” comments, the club has sacked their manager and are looking for a new manager. Lee Williams has only been in the job for a month and from the one game I saw them play under him (a friendly via Rhyl) we played some nice football. Nevertheless, fans aren’t happy and two names that have cropped up whenever this is mentioned is ex manager Jon Newby and defender Frank Sinclair.

Jon Newby I don’t believe is a right fit. Yes he is a nice guy, and a credit to the club, and a club legend, and missed by the club, and if he was sacked the way it was reported it wasn’t the right way to do it. However I don’t believe it is the step forward we are chasing if we hire him back. It frustrates me as people who are clamouring for Newby to return are largely the same that a month ago were calling for his head.

Frank Sinclair would be interesting but I don’t think he would take it. He plays for us inbetween broadcasting stints for Chelsea TV. Do I think his media commitments would allow him to be an effective manager? Probably not.

One thing that is said time and again is that Lee Williams isn’t up for the job due to his lack of experience at Blue Square North level. He has the same amount of Blue Square North experience as both of the above should they take the role.

I’m not saying he’s the right man for the job, just feel that these comments are counter productive.

3. The Club is Dropping Through The Leagues Deliberately To Join The League of Wales

Please? Really?

We have no affiliation with the League of Wales. Those of us over a certain age would remember the battle we took to keep out of the League of Wales. Many of those people are still shareholders.

If we were doing this: why the heck did we work so hard to raise £70,000 to build a stand last season? Surely it’d be easier to resign from the league then?

Three Areas Where The Blame Lies

1. Promote The Club

Linked to the previous number one, those who are clamouring for the football club to drop their prices are often the same ones who barely lift a finger. Clubs our size can be successful (I’m friendly with loads of the Gloucester City bunch, and they seem to have a great setup with everybody pulling in the right direction), but it requires everybody to be on the same page.

At the moment those who are actually getting off their arses and doing something are getting hounded for being lazy and thoughtless by those who don’t. This isn’t on, and I see the same names refusing to lift a finger for the club they claim to love, yet are happy to want to cut off a vital revenue stream.

If the club had a larger fan base, then they could get a larger revenue stream, sign better players, and maybe even drop prices. That requires promotion.

One issue that has been done to death and never gets done is putting up posters in the town. This should be one of the first and easiest ways to promote the club in town. I think I’ve seen one poster up around town (in a launderette in Old Colwyn). If those who truly loved the club would help promote it, then maybe their ideas will be better received.

I’ve found the board to be rather approachable and open to ideas, but it needs people to drive them. If you suggest ideas yet aren’t willing to implement them, then that’s like complaining about the government when you don’t vote.

Those who know me, know that I’m quite an emotional fella. I take every little pop at the club personally. I shouldn’t, but I do. I’ve got a couple of updates to the Facebook and Twitter stream that I’ve not done due to the backlash I know will happen. Too many pops and snide remarks at those who actually get off their arses and do stuff and they’d walk away from the club. What happens when everybody walks away? Who runs the club then?

2. Players Need To Take Responsibility

I believe a lot of players who play for the club have gotten off lightly recently.

The team from a few years ago are held in higher regards than a lot of other players who come in, and it frustrates me whenever players turn up and don’t play to the level that I know they are capable of. They have gotten off lightly in my opinion, seemingly turning up, collecting a paycheck, and then disappearing.

This does begin at management level and I think that needs to be addressed. One rumour that is going around is that the team haven’t trained in a month. If that is the case, then that is inexcusable from the club’s management level. But that I’ve heard is a rumour.

Update: It is reported that the lack of training is true, but more than this than meets the eye. The current training facilities in Chester are out of action, and it’s been nigh on impossible finding new facilities due to the snow.

3. We’re Punching Above Our Weight

When I told a non-league fan of the issues at the club, he turned to me and told me that I should just enjoy the ride. Look at Nuneaton Town fans: they are likely to be relegated at the end of the season from the Conference. Do they care? Not really. They’re enjoying their time in the highest level of non league football. We are punching above our weight, and as I said last season to a friend of mine we’re probably somewhere between tenth in the Blue Square North and tenth in the Evostik League Premier on average. We were a sleeping giant for years, now we’re where we should be. Lets just enjoy the ride. I almost had a nervous breakdown when we nearly got relegated last year, it’s not healthy this negativity.

Even if we do go down, so what? As things stand I think we’re in a stronger position than where we were five years ago, and I’m confident we’re not going to the wall.

I have rambled on too long. It’s a beer job this post, and I apologise. I just think that the club is going back from where it came from, and the fans need to take some responsibility. Dissension in the ranks has led to a lot of clubs going bump (ask any Hucknall or Eastwood Town fan this), and I don’t want it done to my beloved club.

COME ON THE BAY!

Does Anybody Else Get Fooled, Then Annoyed When Google Does This?

I was going to Tweet this, but then I’ve not had a blog post up for a while.

Lets say I do a Google Search, finding the directions between Witton Albion to Northwich Victoria. I click search and this gets brought up.

Useful, but not exactly what I want. Instead I want Google Maps. And I click on the link highlighted in the green arrow. This what happens:-

The query disappears!

I can’t be the only one who does this, am I? I know you can click on the links down the side, but surely it’ll be more useful preserving the queries between the links on the top of the page.

Anybody? Or just me?

Greyhound Buses – Why Won’t You Refund Me?

I’ve whinged before about Greyhound Buses before here, but it’s becoming that their refund policy is a joke.

After 2 weeks of hearing nothing, an email dropped into my inbox saying the following:-

Dear Mr. Wynne,

Thank you for contacting our office. We apologize for the delay in responding to your email.

We have received your request for a refund on the ticket with confirmation number 74411661. We need a proof of a new purchase in order to process the refund on the ticket that was purchased wrong. The purchase confirmation you sent was for the same ticket.

At your earliest convenience, pleas forward the proof of purchase of the new ticket and we will proceed with the refund on the wrong ticket.

If you have any further questions, please feel free to contact us or call our department at 214-849-8966 from 7:00 am to 7:00 pm CST Monday to Friday.

Sincerely,

Mr. Lacouture
Customer Care Analyst

So by reading it there appears to say they don’t do refunds unless you buy a new ticket. Which is odd, but fine. I have bought tickets with an alternative provider (Megabus) who were actually sending buses on that day. I forwarded on the tickets to Greyhound and today I heard the following:-

Dear Mr. Wynne,

Thank you for contacting our office. We apologize for the delay in responding to your e-mail.

In order for us to process your refund, we require a proof or receipt of purchase of the new ticket. Since your original tickets are non refundable, they can only be refunded to the original purchaser  by showing a proof of a new purchase.

Please send us an e-mail  with  the original unused ticket(s) attach to the e-mail address below along with the second confirmation number the second ticket you paid. Please refer to the following Customer ID number when contacting our office.

Customer.Service@greyhound.com
We appreciate your business.

Sincerely,
Mr. Ramirez
Customer Assistance Analyst

I beg your pardon? Are you not refunding me because I’m going with an alternative provider? It’s not really a refund, is it?

It’s only about $50, It’s really not much, but it’s the principle!

Am I being daft? Or does it appear that Greyhound Buses have one of the worst customer support systems?